GENERAL QUESTIONS
- Crypto ads – do Dianomi run ads for crypto currency trading or crypto currencies?
- Can Dianomi track app installs or actions within an app?
- What audience segments can I target and how much does it cost?
- How many campaigns can I run at one time?
- What resources does dianomi provide?
- What languages does dianomi support?
- Who do I contact if I’d like to speak with someone about my campaigns?
- How do I sign up for dianomi?
- Which sites will I appear on?
- What kind of content can I promote on dianomi? What is not accepted?
- Is there a recommended or minimum CPC for native ads?
- Can I submit product feedback or questions?
- Will my data be shared with 3rd parties?
- Will I have an account manager to help manage my campaigns?
- Do you screen for robot traffic?
GETTING STARTED
- What ad text macros are available to create dynamic ad text?
- Can I buy Dianomi inventory programmatically?
- Can I block my ads appearing next to certain keywords?
- Is there a recommended or minimum vCPM for video ads?
- Setting up a successful first campaign
- How do keywords help my campaign?
- Good practice guide
- What is the creative spec?
- Is there a recommended or minimum CPC for native ads?
- How soon will my campaign go live?
- How do I define my campaign CPC and budget?
- What is an ideal campaign duration?
- How do I set-up my first campaign?
MANAGING YOUR AD
- Can I pace my campaign to deliver evenly?
- How do I change my campaign targeting?
- Where can I find my campaigns?
- My campaign status is “Active” yet it is not receiving any clicks why is this?
- How do I manage my campaign?
- How can I see which publishers I’m appearing on?
- Where do I change a Live campaign’s end date, budget and CPC?
- How important is Click Through Rate (CTR) to the Score of each ad variant?
- How do I monitor or edit my campaign?
ANALYTICS
- Server to Server (S2S) conversion tracking
- Can I access my analytics data via an API?
- How do I export data & can reports be automated?
- How do I set up tracking for Google Analytics?
- How can I install Dianomi’s conversion pixel?
- How do I test my conversion pixel?
- Does dianomi support 3rd party tracking?
- Is reporting data in real time?
- How do I view campaign performance reports by device (desktop, tablet & smartphone)?
- Why is there a difference between dianomi reporting and Google Analytics?
- How do I view conversions?
- How do I view my campaign analytics?
OPTIMISING
- Device bidding
- Day planner
- Publisher Bidding
- Does Dianomi integrate with DoubleVerify?
- What is the “Score” for each ad variant and how does it affect campaign delivery?
- Why isn’t my campaign delivering?
- How many campaigns can I run at one time?
- Can I create ads from an RSS feed?
- Optimising your traffic based on conversions.
- How do I reach the KPIs and outcomes I am looking for from my dianomi campaign?
- I want to create multiple campaigns. Can I set one shared budget for all of the campaigns?
- Does dianomi allow me to select or exclude publishers?
- I have one piece of content getting all the clicks. How can I drive traffic to my remaining content?
ACCOUNT SETTINGS
- What are the password strength requirements?
- I represent many clients that use dianomi. Do I need to create a different username for each one?
- Do you offer multiple-user access to the same accounts?
- Is it possible to change my username?
- How do I change my username, default email address or other settings within my account?
- I forgot my password. How do I log back in?