Card Payment – (Credit/Debit Card)
Card payments are processed based on your account’s campaign spending at regular intervals. Billing admins can see the ‘Billing Terms Amount’ limit, which triggers the payment intervals, in the My.dianomi Billing section.
For example, if your campaign spend reaches $101 and the ‘Billing Terms Amount’ is $100, a charge will be triggered immediately. Successful charges keep the account active, while failed charges suspend the account and campaigns until the card is updated.
Billing admins can view paid invoices and update the active card in the Billing section. Note that transaction fees apply to all card payments, varying by the card’s country and campaign currency. The transaction fees for an account can also be viewed in the My.dianomi Billing section.
Prepay Invoice
To set up a prepay invoice, contact your account manager or email [email protected]. Once confirmed, a prepay invoice is sent to the billing contact and can be paid via wire transfer without transaction fees.
There may be delays in ad activity due to the time required for the transfer. Upon confirmation, the account is updated with a budget cap, allowing campaigns to spend up to this limit.
Monthly Invoice
For a monthly invoice setup, contact your account manager or email [email protected]. After confirmation, a monthly invoice for the previous month’s campaign spend is sent to the billing contact and can be paid via wire transfer without transaction fees.